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PRIVACY POLICY

Privacy Policy for Lash FX.

This Privacy Policy describes how Lash FX (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

After reviewing this policy, if you have additional questions, need more information about our privacy practices, or wish to make a complaint, please contact us by e-mail at info@ilashfx.com

Collecting Personal Information:

When you visit the Site, we gather certain details about your device, your interaction with the Site, and information necessary for processing your purchases. We may also collect more information if you reach out to us for customer support. In this Privacy Policy, any information about an identifiable individual is referred to as “Personal Information”. Below is a detailed list of the Personal Information we collect and why.

Device Information

  • Purpose of collection: To ensure the Site loads correctly for you and to perform analytics to optimize our Site.

  • Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: Shared with our processor Wix.

  • Personal Information collected: Web browser version, IP address, time zone, cookie data, sites or products viewed, search terms, and interaction with the Site.

Order Information

  • Purpose of collection: To provide you with our products or services, process payment details, arrange shipping, send invoices and/or order confirmations, communicate with you, screen orders for potential risks or fraud, and share product or service-related information or advertising based on your preferences.

  • Source of collection: Directly from you.

  • Disclosure for a business purpose: Shared with our processor Wix.

  • Personal Information collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose of collection: To offer customer support.

  • Source of collection: Directly from you.

  • Disclosure for a business purpose: Shared with our customer support vendors.

  • Personal Information collected: Any additional or modified information related to customer support.

Minors:

The Site is not designed for individuals under the age of 18. We do not intentionally gather Personal Information from minors. If you believe your child has provided us with Personal Information, please contact us at the above address to request deletion.

Sharing Personal Information;

We share your Personal Information with service providers to help us deliver our services and fulfill our contracts with you. For instance:

  • We use Wix to power our online store. More about how Wix uses your Personal Information can be found here: https://www.wix.com/about/privacy Privacy Policy.

  • We may share your Personal Information to comply with laws and regulations, respond to lawful requests for information, or to protect our rights.

Behavioural Advertising We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For instance:

For a comprehensive understanding of targeted advertising, visit the Network Advertising Initiative’s educational page: NAI's Guide.

Opt out of targeted advertising:

Additionally, opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: DAA Opt-out.

Using Personal Information We use your Personal Information to offer our services, which includes selling products, processing payments, shipping and fulfilling orders, and updating you on new products, services, and offers.

Lawful Basis (For EEA Residents) If you reside in the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent.

  • The performance of our contract with you.

  • Compliance with our legal obligations.

  • To protect your vital interests.

  • For our legitimate interests, which do not override your rights and freedoms.

Retention We retain your Personal Information for our records unless you request its erasure. For more on your erasure rights, see the ‘Your rights’ section below.

Changes We may periodically update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Complaints If you wish to make a complaint, please contact us using the “Contact” details above. If unsatisfied with our response, you have the right to lodge your complaint with the relevant data protection authority.

Last updated: February 5, 2024.

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